Shipping policy

Shipping Policy

 

Order Processing Time

 

                  •               All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Shipping Rates and Delivery Estimates

 

                  •               Shipping charges for your order will be calculated and displayed at checkout.

                  •               Delivery times vary depending on your location:

                  •               Domestic Shipping: 1 to 3 business days

 

Shipping Methods

 

                  •               We offer the following shipping options:

                  •               Standard Shipping: Estimated delivery [1-3] days.

                  •               Expedited Shipping: Next day delivery.

                  •               Pickup from storage inventory: Available for pick up within 1-2 days.

 

Order Tracking

 

                  •               Once your order has shipped, you will receive a shipping confirmation email that includes tracking information. You can track your order directly through the carrier’s website.

 

Shipping Restrictions

 

                  •               We currently do not ship overseas. However, we are looking at options to open this option.

                  •               Orders cannot be shipped to P.O. boxes, APO/FPO addresses, or locations outside of Singapore for now.

 

Customs, Duties, and Taxes

 

                  •               WLJC Group Pte. Ltd. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

                  •               WLJC Group Pte. Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

                  •               Please save all packaging materials and damaged goods before filing a claim.

 

Lost or Stolen Packages

 

                  •               WLJC Group Pte. Ltd. is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, [Your Company Name] will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

 

International Shipping

 

                  •               We currently do not offer international shipping. However, we are working on setting this up.

 

Contact Us

 

                  •               If you have any questions about our shipping policy, please contact us at dr.daddy.sea@gmail.com.